THE BENEFITS OF CLIMATE FOR INCLUSION FOR GENDER-DIVERSE GROUPS

TitleTHE BENEFITS OF CLIMATE FOR INCLUSION FOR GENDER-DIVERSE GROUPS
Publication TypeJournal Article
Year of Publication2013
AuthorsNishii L.H
JournalAcademy of Management Journal
Volume56
Issue6
Pagination1754-1774
Date PublishedDec
Type of ArticleArticle
ISBN Number0001-4273
Accession NumberWOS:000328918700011
Keywordsdeep-level diversity, demographic diversity, employee turnover, group-performance, intragroup conflict, job-satisfaction, organizational diversity, Relationship conflict, top management teams, work group diversity
Abstract

I introduce the construct of climate for inclusion, which involves eliminating relational sources of bias by ensuring that identity group status is unrelated to access to resources, creating expectations and opportunities for heterogeneous individuals to establish personalized cross-cutting ties, and integrating ideas across boundaries in joint problem solving. I show that within inclusive climates, interpersonal bias is reduced in such a way that gender diversity is associated with lower levels of conflict. In turn, the negative effect that group conflict typically has on unit-level satisfaction disappears. This has important implications, as unit-level satisfaction is negatively associated with turnover in groups.

DOI10.5465/amj.2009.0823